It is not the strongest of the species that survives, nor the most intelligent, but the ones most responsive to change. -Charles Darwin
Training
Carolyn offers a variety of popular workshops and seminars virtually and in person to achieve and maintain competitive advantage and build cohesive, high performing teams. A short list follows. Carolyn will also work with you to design a custom program to meet your specific needs.
Training That Works
Each 4-hour or 8-hour session is highly interactive using a combination of techniques including personal assessments, small group exercises, large group discussions, and individual reflection. Participants will be able to use the practical exercises, tools, and resources both during and after the workshop to improve their skills.
Training Topics
- Meetings that work!
- Customer Service Excellence
- Communicating Effectively For Business And Personal Success
- Recognize And Overcome Implicit Bias And Microaggressions
- Coping With Conflict
- Dealing With Difficult People
- Dealing With Difficult People
- Manage Stress: Get And Stay Calm, Professional And Effective
- Give And Receive Feedback Effectively
- and more …
Contact Carolyn for additional topics!
Learn More About Me
Carolyn’s Approach
Carolyn Waterfall is an Organization and Professional Development trainer, mediator, meeting facilitator, coach and counselor based in Portland, Oregon. She helps businesses build inclusive, cohesive, high performing virtual and in-person teams. Your team will meet critical business needs, improve listening skills, provide excellent customer service, learn to work with difficult people and difficult situations, and develop emotional intelligence.